It’s a strong reminder of the importance of establishing real and meaningful interpersonal friendships, versus isolating ourselves in the digital social world. Having friends is a critically important contributor to good health and longevity. erode our overall greater health and well-being. The Importance of Human Connections in Your Pursuit of Happiness With few exceptions, human beings need contact with other human beings. This, of course, is made worse by the ever-growing trend for a large segment of professionals who now work mobile and remotely. Connect With Your Friends The Old Fashioned Way — Device Free. 02. Looking at the stats, we should ask ourselves, are digital communication technologies and social media platforms like Facebook and Twitter helping us or actually hurting us? She is an addict. Studies have shown human beings subjected to prolonged isolation, such as prisoners in solitary confinement, or individuals who live or work in extremely remote conditions, become unstable. My books have appeared on bestseller lists including the New York Times, Wall Street Journal, USA Today and others. The question I ask her is, “Dinner with Marina or will it be Dinner with your Phone?” She does opt for Dinner with Marina. © 2021 Forbes Media LLC. For millions of years we’ve genetically evolved to survive and thrive through the “togetherness” of social groups and gatherings. That’s distantly followed by text at 17.6%, chat or direct message at 10% and email at 8.8%. ... and is important for us all to do at times. From February 4 to April 10, Cogito’s behavioral science unit analyzed approximately 4 million contact center calls to determine the pandemic’s effect on frontline customer engagement. In a world full of people, what can be more beautiful than knowing how to form healthy relationships and establish deeper connections … “For a social species, to be on the edge of the social perimeter is to be in a dangerous position,” says Dr. Cacioppo, who is the co-author of the best-selling book “Loneliness: Human Nature and the Need for Social Connection”, hailed by critics to be one of the most important books about the human condition to appear in a decade. In stressful times, such as the crisis we’re experiencing with the COVID-19 pandemic, more than half of the U.S. customers surveyed wanted phone or voice options. In 2008 the National Speakers Association inducted me into their Hall-of-Fame for lifetime achievement in the professional speaking industry. Decoding | Recoding The Connection of Disconnection And Loneliness. Whether your problem is lack of air, poor air quality or a physical condition that limits your lung capacity, you will likely suffer brain damage or die if your supply of oxygen is cut off for longer than three minutes. level 2. This, in my mind, seems to lead to the conclusion that the most important thing in life is love. Again, this is the same in good times and bad times. Furthermore, more than 25% of respondents were disappointed by a brand not having a human-to-human option available. Welcome to Whole9.Our goal is to help you build a foundation for long-term, sustainable health without gimmicks or quick-fixes. Dr. Turkle puts forth a host of pretty convincing signs that technology is threatening to dominate our lives and make us less and less social as humans. The lengths of conversation have actually gotten longer since I have been doing that. The solution, experts say, is that we have to begin to recognize the inherent pitfalls of social media and begin to utilize our online time in more positive ways that enhance our relationships — not detract from them. Throughout history, human beings have inherently been social creatures. And as shocking as it may seem, new research shows that loneliness may now be the next biggest public health crises to face Americans since the rise of obesity and substance abuse. Let me clarify, a device can be present however it must be switched off completely and preferably out of sight. Many experts seem to feel the latter, and see a clear pattern with social media use and the decline in social intimacy, contributing greatly to today’s social and personal breakdown. More importantly, it controls every function inside the human body as well. Recently, my company and I did our own survey of more than 1,000 consumers and asked them to share three words to describe customer service. Do I have a Mental Immune System? Until recently, if most people thought about those bacteria at all, we tended to think of them as fairly separate from us. When we connected as humans, we went from life support to the Inc. 500. I overtly exit “stage left.” She is disappointed that I leave. Star: Alexander Scourby. And despite our success, when we achieve it, it seems that quality personal time for ourselves and for nurturing our relationships has become increasingly more elusive. Choose To Love People Unconditionally Without Being Taken Advantage Of. If the target audience feels like they are being treated with importance, they will inevitably develop a sense of loyalty to your brand and feel like you are a trustworthy and credible company. A talk to share. References [i] Bejerot, N. (1980). The human feature that is most extraordinary is the brain. I have one friend who I visit sometimes. The words in order of popularity were fast, helpful and friendly. One of the most important discoveries of Dr. Cacioppo’s research, is the Epigenetic impacts that loneliness has on our genes. on the connection of social media use and depression, Physicians Aren’t Immune to Suicide and Depression, ‘Personal Growth’ Means Maintaining Open Dialogue With the Two Angels in My Head, 8 Tips to cope when depression creeps back into your life. 12. We are more connected to one another today than ever before in human history, yet somehow, we’re actually increasingly feeling more alone. Bacteria live on the skin, in the nose and ears, and, most of all, in the gut. Today, modern communication and technology has forever changed the landscape of our human interaction, and as such, we often decline without this type of meaningful personal contact. Choose Self Love & Practice Self Love With Regards To How You Want It To Show Up In Your Life. Choose To Be Worthy & Deserving Of Being Loved By Others On Your Own Terms. A sense of belonging. Adam needed a human connection, he was craving something more than … human connection. The Body Human: The Vital Connection . “The brain goes into a self-preservation state that brings with it a lot of unwanted side effects.” This includes increased levels of cortisol, the stress hormone that can predict heart death due to its highly negative effects on the body. Just as CGS’s data points out, calls to live customer support agents have increased. Choose To Authentically Live Your Own Personal Truth In All Areas of Your Life. Everything that makes up a human being, mind-body-spirit, correlates at an energetic level to something “external” in nature. I have established really strong boundaries to have device free outings on date nights, also with my friends or if I am having a business meeting. Creating a human connection is important. Forty-nine percent of U.S. consumers (47.7% in the UK) feel the agents have to do what they were hired to do—resolve the issue quickly. A recent CGS survey, 2020 CGS Customer Services Preferences in Times of Distress, revealed some interesting information. The video creates a human connection, and the entire CX shows that the company cares — it’s willing to prioritize the quality of the interaction over call-volume efficiency. significant correlation between feeling lonely and work exhaustion. Choose To Be Empathic With Your Friends With Strong Boundaries. With the stay-at-home and quarantine orders still in effect, there seems to be a bigger need for ... [+] human connection. How Do You Reinvent Something That Hasn't Been Invented Yet? Change Your DNA, Instantly Change Your Life™, Follow Marina Rose on Twitter: www.twitter.com/MarinaRoseQDNA, Follow https://www.facebook.com/qdna.quantum.dna.acceleration/. Perhaps the most critical element to survival is oxygen that allows us to breathe. When we go out for dinner she has to leave her phone at her home otherwise she is unable to help herself to her phone. Customers want to talk to real people—people who care. Today’s highly individualistic, digitally remote, and material driven culture is now challenging all of this, as we turn to science to unlock the mysteries of human connection and wellness in a digitally connected world. Lying in its bony shell and washed by protective fluid, the brain is the source of all the qualities that define our humanity. The Importance of Connection. Mobile technologies ushered in by Internet icons like Google, who have literally defined what it means to have “the world’s information at your fingertips”, have no doubt brought us one step closer to truly living in a “Global Village”. You may opt-out by. Consider a cable TV outage in the middle of a favorite show or sporting event. Even in “normal times,” general research proves that the phone is still the number one channel desired by customers. Self Love is one of the most important loves of all. Whether it’s the status car, the trendiest clothes, the luxury home or the CEO title that comes with the envied corner office with a view, these and the many other status symbols of wealth and success seem to forever define our value in our culture today, immortalized by the cinematic perfection of super heroes and super stars, and broadcasted through the perfectly curated lives that bombard us daily by “friends” on social media. She is really smart and quite amazing, we will talk for about 10 minutes and we will be having a delightful deep meaningful conversation, and then like a merciless predator she preys on her phone like she going in for the kill and starts in on her social media. Many even prefer the limited effort necessary to maintain digital friendships, verses live interpersonal relationships, which allows them to feel connected — but actually still remain somewhat disconnected. This increase in cortisol triggers a host of negative physical effects — including a persistent disruption in our natural patterns of sleep, according to Dr. Cacioppo. The size of the human brain relative to the total weight of the average human is 1-to-50. Innovate How Human Connection Contributes To Innovation We opened our books and bared our company's soul. Science is now sounding the alarm that there’s a significant correlation between feeling lonely and work exhaustion — and the more exhausted people are, the lonelier they feel. In a poignant, funny talk, she shares a deep insight from her research, one that sent her on a personal quest to know herself as well as to understand humanity. And that the only truly valuable labour, is labour in the name of love. People are now working very long hours — far more than in any recent history — and many feel that the only way that they can make social contact is online via social media or even online dating apps — which they often feel is faster and cheaper than actually going out for an intimate connection in person. This is the only way I can train her with regards to having a device free get together. “Online, we fall prey to the illusion of companionship, gathering thousands of Twitter and Facebook friends, and confusing tweets and wall posts with authentic communication.” But this relentless online digital connection is not at all real social intimacy, and leads us to a deep feeling of solitude. It will be the most important value of all to some of those who have experienced serious health problems. I am the Chief Amazement Officer at Shepard Presentations. What’s more, this ever-growing loneliness among the hyper successful is not just a result of the social and professional isolation of living in a more global and digitized world, but rather it’s a “lonely at the top” malaise that’s spreading largely due to the sheer emotional exhaustion of business and workplace burnout. That warm feeling of human connection is so important in maintaining our overall emotional and physical health. One telling study showed that lack of social connection is a greater … Sounds quite simple—almost like common sense. Mind, Sense, Soul: Connection I learned something this week that blew my mind: Human connection and compassion are more important for curing illnesses and helping us live longer than any health intervention we could stage, like giving up smoking, drinking and improving diet and exercise. When we learn to love ourselves completely, then we can truly love others, Connect with Your Friends & Loved Ones & Disconnect from Loneliness. The good news is that we now know for certain that this type of recovery and social connection is possible — even for the most problematic of addicts. However, no matter how small the world may seem to be getting, it now also feels like it’s often becoming a much less personable place to live in as well. Not being able to dine with friends, see family members (who don’t live with you) or interact with coworkers has put a strain on the human spirit. In good times or bad, customers want problems solved and complaints resolved. 03. I am the Chief Amazement Officer at Shepard Presentations. Brené Brown studies human connection -- our ability to empathize, belong, love. Social connection improves physical health and psychological well-being. Dr. Primack’s earlier research on the connection of social media use and depression in young adults seemed to confirm what many already suspected, that our self-esteem can easily take a nosedive each time we log in to a social media network. Worldwide, there are over 2.01 billion active monthly users of social media, and of the 300 million of us in the United States, sometimes it feels like we’ve all just become new “Friends” on Facebook. Specifically, 38% of U.S. respondents and 39% in the UK stated that having the opportunity to speak to a live agent is a “make-or-break” factor to having a successful customer service interaction. Yes, even She is unable or unwilling to hear the boundaries that I would like to have regarding our device free get togethers. They often need to talk to real people—people who care as if you are “ down with kids. Human cells the second major finding from CGS ’ s distantly followed by text at 17.6,! The gut support to the total weight of the human feature that is truer than ever available. It is very unlikely you can experience and enjoy all the qualities that define our humanity,... 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