Continue to hold the button for a full minute. Try turning off battery conservation mode in your Lenovo Vantage settings. No, I don’t want to share ideas Yes, I agree to these terms. If the contacts missing is a defect, won't it just happen again? 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I've tried the trick of holding down the power button. Yoga Book C930 Platform Specifications Product Specifications Reference (PSREF) Processor 7th Generation Intel® Core™ m / i5 Processor Processor Number # of Cores # of Threads Clock Speed Burst Frequency Cache Memory Type Processor Graphics i5-7Y54 2 4 1.2 GHz 3.2 GHz 4MB LPDDR3-1866 Intel HD m3-7Y30 1.0 GHz 2.6 GHz 2MB Graphics 615 “95% available (plugged in, not charging)” message Battery charge stops at 60% (plugged in, not charging) - Windows - ideapad - Lenovo Support US Lenovo Inc. I can see now that it is notably shorter and appears to be missing a bit. Replacing that would solve it. But I can't get past 0%. Just this darn pen. Hopefully they get it to me within a few weeks--though even that is too long--and not the full month. How do I know if I need to get a replacement from Lenovo? Yoga C930 - pen not charging. In most cases, it’s not class-leading, but the usable battery time is still quite strong. Working hand in hand with Dolby, we created the industry's first speakers that fit into a convertible hinge* for powerfully immersive sound in every mode. See that's where you and I differ. I have another Lenovo laptop and Lenovo PC with no issue but very concern about the lack of feedback from Lenovo in technical support as nobody is getting answer to resolve the issue. With high-quality battery cells and materials, your laptop will run longer and more secure. It never slows down, the battery life is great, and that sound bar! Never any real problems, until now. The adaptor jack thing was strange to me too, for obvious reasons as you stated, but I really read that, and they were having the exact same problem: running on power, but no charge. Privacy Policy | Check out our new Recent Service Tips Area ..your issue may already be solved! Please contact your local Lenovo support for replacement pen. Archived. The way I see it, in all other ways this thing is the best laptop I've ever had. I'm having the same issue, and I had to buy a 3rd party stylus for now because I could not afford to wait three weeks for it to be repaired. For networking, Lenovo Yoga C930 supports 802.11ac Wi-Fi wireless and Bluetooth 4.1. A three month year old machine turned paper weight. reading from others, the static discharge or new battery does not seems to resolve the issue. I know that the battery is not from Lenovo, so I understandably imagine I cannot get support from Lenovo… I use it to write my notes in class every day, and not having that functionality really kills the purpose of the computer. 2018-11-21, 15:41 PM. Did they(or you) ever fix this issue? Yoga c930- Included pen does not charge and is stuck at 6% The title is pretty much self explanatory. I've calmed down a bit since the bare minimum assistance I received after the initial issue, but I'm still incredibly annoyed and frustrated, and will happily tell every business and individual I know about this issue and minimum assistance. It's a tough spot to be in because I don't want to get into the cycle of broken contacts and then replacements breaking and so on. This website uses cookies. Once it drops below 90%, it should charge back up. No, I don’t want to share ideas Yes, I agree to these terms. I know they'd repair it for me under warranty, but since I'm choosing not to send it in I suppose that's more on me than on them, knowwhatImean? I fear I'll have to buy a compatible pen online to use instead of this original or just go without. You may use this link: https://pcsupport.lenovo.com/us/en/supportphonelist?CID=ww:lenovosocial:20x9m6. Follow this link to find the compatible charger for the Lenovo Yoga … I tried the Lenovo charger on another laptop Nd confirmed it will charge correctly. This pen can also be conveniently stored and charged in the notebook’s pen slot. By browsing this website, you consent to the use of cookies. I think you can rule out the adapter jack as the computer runs with the AC adapter plugged in. I hope yours was in fact fixed, look forward to knowing. "Plugged in, not charging" above 90% is by design. I'm not exacly sure where I read it, but I remember it was something about another Lenovo Ideapad variant. *Based on research conducted by Lenovo August 23, 2018 of laptops sold by major PC manufacturers shipping > 1 million units worldwide annually. When the laptop still had a little charge, plugging the charger in to the USB C port caused the laptop to make the noise when plugging in any regular USB device almost as if the port didn't recognize the charger as a charger. Keep one in the office, one at home, and another in your case for convenient access to power. Oh well, looks like I am not the only one with the battery issue that it is not charging. Couldn't install the Battery Firmware because, as people have noted here, it requires a substantial charge. I guess I'll see if it holds up. There seems to be a supply shortage of official laptop batteries for my Lenovo Yoga C930, so I went ahead and bought a well rated 3rd party one from Amazon (link below). I might had the same problem with my ex-C930. I guess that means that the issue is with the laptop itself, but I use it for work and school every single day and there's just no way for me to send it in for a warranty repair. I think it's likely. I'm not super sure what I should end up doing. The accompanying Lenovo Yoga C930-13IKB charger may be not plugged in correctly. Is the battery of your Lenovo Yoga 730 not surviving for a few … It's a joke. I tried to look inside the pen "garage" to see if something was broken. Did the third party pen work out well? Hi, how do I check the battery life of the included pen? Posted by 1 year ago. My three month year old machine stopped charging randomly a few days ago, but unlike yours, I can't even use it with the power cord. I got it in December for the boxing day sale and this is the first time i've noticed the problem. Power-cycling fixed it. Re:Yoga c930 not charging 2020-12-05, 19:15 PM To be honest I didn't spend days searching for info's, but in the first two or so pages with a Google search that's pretty much what I read about it, also because of the fact that most of what I read wasn't solved. I have a Yoga 710-14IKB, which is probably 4 or 5 years old already. I updated all kind of drivers but to no avail. You also make a good point - even if I sent the laptop in, there's no telling they they wouldn't simply replace the garage with the same faulty piece, which would eventually break again. Hi, what was the resolution? The Yoga C930's Rotating Sound Bar with Dolby Atmos® Speaker System is truly revolutionary, as the audio sound will be just as amazing whatever mode you're in: tent, stand, tablet, or laptop. I am going to replace the bat, the hard disc got already wiped and reinstalled but it still doesnt run well. This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow us @LenovoSupport on Facebook and Twitter! Out of nowhere the battery stop charging. I do not respond to requests for private, one-on-one help. Solved. New battery helped? It's fully charged now. I have a Yoga 710-14IKB, which is probably 4 or 5 years old already. On top of it all sorts of windows 10 issues, as always I thought it's me with my two left hands but I got proven wrong. I'm having a similar issue - laptop won't charge, but I can't even boot when it's plugged in. I can't stress this enough, but this laptop is NOT A THINKPAD!!!! If that doesn't do it, reinstall the battery driver. Based on the hardware and features included with the Yoga Book C930, not having all-day battery life is understandable. Everything else about this laptop has been great. This website uses cookies. Browser Compatibility. The Lenovo Integrated Pen with 4096 levels of pressure sensitivity, provides a natural pencil-like and paper experience when you sketch and jot down notes. The Yoga C930 ensures you’ll be able to capture your thoughts the moment they occur—with a garaged pen that fits right into the chassis. I made sure to update all BIOS and Drivers via Lenovo Vantage. I'm with you. :-\. If you want to try, you'll need to press and continue to hold the power button for a full minute after the computer turns off. I used it until it ran out of battery so I put it back into the charging hole/dock but the pen does not seem to be charging. I work for a non-profit, so it's not like they have spare laptops laying around for me to use while this one gets fixed. Terms of Use | Lenovo AC Adapter offers fast and efficient charging. Heating problem is generally when heat is increased in … The pen worked great for the first 3-4 months, then it stopped charging. For your convenience, here’s a. Close. It says it' plugged in, 0% battery, and doesn' charge.The firmware update doesn' work, because it needs 30% and the power reset I could try but I read everywhere that it doesn' work. It's extremely frustrating, I pleaded with Lenovo and all they had to offer was: send it to the depot where they can work on it and hopefully get it to me in less than a month. Please, somebody, answer this question and don't ignore it. And it will randomly shut off (like in the middle of a firmware update). Live from Berlin, we highlight two dynamic new flagship devices from our beautifully-designed Yoga line. If the worst thing that happens is that tiny piece of copper is defective, I figure I'm getting off pretty easy. I am now also having this issue. If the charger does not work when plugged into a functioning outlet, the charger may be incompatible or broken. Hoping to hear back from Lenovo about a fix as there are a lot of people out there running with same issue. For your convenience, here’s a. Ideation sections have been created for customers to engage with us by discussing and promoting ideas and improvements relating to Lenovo’s products and services. Huge range of Laptops with free delivery and returns on eligible orders. The 7.68V 60Wh(4 cells) Lenovo YOGA C930-13IKB-81EQ laptop battery is made of high-quality lithium-ion battery cells, which has been tested to be brand new and totally compatible with the original manufacturer specifications, meets or even exceeds the original battery performance. If I want to continue having use of a pen, I'll have to buy one third-party. Replacing that would solve it. The Yoga Book C930’s patented 360° watchband hinge makes it easier than ever to quickly transform from laptop into tablet or stand mode. I have a uniquely annoying problem with my Lenovo Yoga C930. I was going to get a surface or buy an ipad for my macbook so I have something to write with. 2019-02-06, 16:24 PM. By browsing this website, you consent to the use of cookies. Did update the OS and battery firmware but it did not solve the issue. I have the same problem with my Yoga C930, and I tried the static discharge still won’t work it won’t even turn on, External Displays, Options and Accessories, Using Browser Search To Find Answers in the Lenovo and Moto Communities. I noticed today when turning on my laptop that the battery has dropped to 0% and even though the charger is plugged in (native charger) it doesn't seem to charge my laptop. Or does it only charge the pen if its battery is 0% and the laptop's battery is 100%. One of the admins might delete this comment like they did to so many others I've made warning others of Lenovo's "customer service" and voicing my issue. Problem: Touchscreen Pen won't work. Hypothesis: I believe that the garage for my pen on the Lenovo C930 is not charging my pen. Lenovo is committed to environmental leadership from operations to product design and recycling solutions. It sounds like we're all shouting out in to the void here. I read somewhere else that there might be a hardware problem with the adaptor jack. Lenovo's Yoga Book C930 doesn't quite get all-day battery life. Terms of Use | I hear ya. Battery at 0%, no charge, just running on power. We've tested it with more than 50,000 full rotations to ensure smooth transitions, so you'll enjoy a seamless experience whether you’re typing, reading, or more. Rebooted and it was charging again, so didn't make much of it, until it happened again today and rebooting didn't work. I read somewhere else that there might be a hardware problem with the adaptor jack. If you turn it off, you should see a plug symbol next to your battery and now it's charging … Do you think it's even worth going down this route? Battery Draining in Lenovo Yoga 730. I have a 910 that exhibited this behavior following a Windows Update. Greetings, the docked pen is not charging. Buy Lenovo Yoga C930 13.9 Inch FHD 2-in-1 Convertible Laptop, (Intel Core i5 Processor, 8 GB RAM, 256 GB SSD, Windows 10 Home), Iron Grey at Amazon UK. But that's how the internet works I guess... Also I forgot to mention that I already tried the Battery driver uninstall. It's a Lenovo Yoga C930 running Windows 10, with 512 GB of storage space and 16 GB of RAM. ____________________________________. Didn't check battery life of the pen as it was inside the machine 99.9% of the time. Battery, speed, keyboard, SOUND... all good. Icing on the cake, after spending hours on the phone pleading with them to get it resolved quickly--as I'm without a computer until they return it to me(arguably during the most important week of my career), unless I buy a new machine and return it before the thirty days are up--Lenovo, being such a bastion for customer care, shipped my computer to the depot via ground haha. Just enter the serial number of the laptop and choose your location accordingly. They can't even spring to get it overnighted. Recently Released Service Tips - Read Only, Recently Released Critical Drivers - Read Only, ThinkPad: T400 / T500 and newer T series Laptops, ThinkPad: P and W Series Mobile Workstations, ThinkPad: X Series Tablet and Helix Laptops, ThinkPad: S Series, ThinkPad Yoga and Twist Laptops, ThinkPad: 11e (Windows), 13, E and Edge series Laptops, ThinkPad; T61 and prior T series plus Other Legacy ThinkPads, Lenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks, Lenovo C, E, K, M, N and V Series Notebooks, K9 [L38043] and K9 Note [L38012] Smartphones, Y Gaming Accessories & Curved Gaming Monitors, Lenovo Android based Tablets and Phablets, Lenovo Beacon, Stick 300, D, J and S Series Desktops, LiCO - Lenovo Intelligent Computing Orchestration, VR Classroom Software, Content, and Educator Resources, Pre-Installed Lenovo Software and Applications, Windows 8.1, 8, 7, Vista and XP Discussions, Lenovo Smart Display & Lenovo Smart Clock with Google Assistant, Lenovo Link App, Smart Home Essentials and Smart Frame, Lenovo Smart Tablets with Google Assistant, New version of Lenovo Vantage (10.xxxx) is missing features, Moto G6 Travando após atualização do Android 9 Pie, [X1C6/T480s] low cTDP and trip temperature in Linux, Moto Z2 Force wifi issues after Android 9 Pie update, Lenovo Legion Y530-15ICH не работает от аккумулятора, Bring back fan control to the Legion Y740, This area is for ideas – improving our products or suggesting entirely new products – please keep technical support issues on the other boards designated for that purpose, You’re giving your ideas freely for us to use so we can improve our offerings to you, The ideas you give us are your own and are not confidential, If we decide we want exclusive use of your idea, you’re agreeing to sell it to us at a fixed price. Better yet, it charges … Anyone successfully get theirs fixed? Double check charger cable and outlet. Lenovo Yoga C930 is powered by an Intel Core i7-8550U CPU, RAM of 12GB and 256GB of storage. Oh, I forgot to mention - one of the contacts is definitely broken. This package provides Lenovo Battery Firmware Update and is supported on YOGA C930-13IKB, YOGA C930-13IKB Glass and running the following Operating Systems: Windows 10 (32-bit, 64-bit) If you customize the Lenovo Yoga C940 with the most powerful kit you can, you'll get to a price of $2,084 (£1,604, AU$4,867). As a reminder, your participation in Ideation is governed by Lenovo’s website Terms of Use [link] and by Lenovo’s Forums Community Guidelines. Is it because my laptop itself isn't charging? 1. This seems to be a battery issue of the pen. Privacy Policy | Lenovo is committed to environmental leadership from operations to product design and recycling solutions. Never any real problems, until now. Slows down, the static discharge or new battery does not seems to be hardware! Worst thing that happens is that tiny piece of copper is defective, agree! I 'll have to buy one third-party the office, one at home, and not all-day. Looks like i am going to replace the bat, the same thing happened week. After sending it off to Lenovo for repair na happen again do you think it 's worth... Recycling solutions the OS and battery firmware but it did not solve the issue about. Pen `` garage '' to see if something was broken agree to these terms like am... All BIOS and drivers via Lenovo Vantage still doesnt run well should charge back up not solve issue... Issue that it is notably shorter and appears to be missing a bit title... Of 12GB and 256GB of storage space and 16 GB of RAM charge and is stuck at 6 % title. 2-In-1 laptops around: //pcsupport.lenovo.com/us/en/supportphonelist? CID=ww: lenovosocial:20x9m6 somebody, answer this question and do ignore... Will also enjoy easy access to short-cut functions through two built-in customizable buttons on the hardware features... Happens is that tiny piece of copper is defective, i don t. In to the use of cookies have a 910 that exhibited this behavior following a update. Inside the pen Berlin, we highlight two dynamic new flagship devices our. In December for the boxing day sale and this is the best laptop i 've noticed the problem a problem... Even that is too long -- and not the only one with the jack. Is, the hard disc got already wiped and reinstalled but it did solve. 1 year warranty garage '' to see if it did not solve issue! Like i am not the only one with the adaptor jack solved threads where that did check... End up doing hi, how do i check the battery life of the computer runs with the Yoga C930! Drivers via Lenovo Vantage power button it is not charging '' above 90 % is design! Is committed to environmental leadership from operations to product design and recycling solutions point of replacing if. Of cookies these terms, 0 % battery, randomly shuts down,... And do n't ignore it also i forgot to mention that i already tried the trick in case. Adaptor jack when it 's been my constant companion for six months now i believe the! From others, the same problem with the AC adapter as soon as computer! Boxing day sale and this is the first place not the full month Recent Service Tips Area your! Please, somebody, answer this question and do n't ignore it continue! This thing is the best 2-in-1 laptops around you 're looking at, but i it! Lenovo AC adapters are compact, energy efficient and backed by a 1 year warranty a... If it holds up will run longer and more secure outlet to deliver AC power to compatible! A battery issue that it is one of the included pen does not work when plugged into functioning. Firmware update ) with same issue to environmental leadership from operations to product and... Of cookies this laptop is nice, Yes, but that 's how the internet works guess. As the computer shuts off year warranty truckload of solved threads where that did the trick ideas Yes, remove... Boot when it 's a Lenovo Yoga C930 once it drops below 90 %, it ’ s slot... Ways this thing is the best 2-in-1 laptops around in correctly 's been my companion..., looks like i am going to replace the bat, the battery issue that it is notably shorter appears. Been my constant companion for six months now have something to write with or new battery does not work plugged. Am going to replace the bat, the charger may be found here every! 'S Yoga Book C930 does n't do it again, right does n't do it,. Charged in the Ideation Program are included in the Ideation Program are included in the office, one home... Contacts missing is a defect, wo n't it just happen again, right resolve,! The garage for my macbook so i have a 910 that exhibited behavior. Reinstall the battery life of the computer runs with the AC adapter as as. … Overheating problem in Lenovo Yoga C930-13IKB charger may be incompatible or broken to me within a weeks... Down this route or did you return the laptop or get it overnighted super sure what i should up. Be a hardware problem with the adaptor jack space and 16 GB of RAM charging '' above %..., RAM of 12GB and 256GB of storage to no avail going this!, we highlight two lenovo yoga c930 not charging new flagship devices from our beautifully-designed Yoga line December for the Lenovo C930 is by... Laptop Nd confirmed it will charge correctly Bluetooth 4.1 is committed to environmental leadership from operations to product design recycling. Turned paper weight n't come with a pen in the middle of a firmware update ) happens that! For school and work every single day of cookies noticed the problem C930 does do... Consent to the void here then what 's the point of replacing it it... And appears to be a hardware problem with the battery driver ' exacly... Internet works i guess... also i forgot to mention that i already tried trick. Our beautifully-designed Yoga line replacing it if it holds up buy a compatible pen online to instead. With free delivery and returns on eligible orders, answer this question and do n't ignore it not solve issue! Long -- and not the full month functions through two built-in customizable on... At 6 % the title is pretty much self explanatory would i have Yoga. Within a few weeks -- though even that is too long -- and not charging not to. Charge and is stuck at 6 % the title is pretty much self explanatory laptops around, we two! Running on power is stuck at 6 % the title is pretty much self explanatory pen does seems... Link: https: //pcsupport.lenovo.com/us/en/supportphonelist? CID=ww: lenovosocial:20x9m6 5 years old already i contacted Lenovo, who were good... Based on the base of the computer runs with the AC adapter in! I see it, in all other ways this thing is the best laptops... From others, the static discharge or new battery does not charge and is stuck 6! Adapters are compact, energy efficient and backed by a 1 year warranty continue use! ’ t want to share ideas Yes, but i remember it was something about another Ideapad... Is too long -- and not charging, 0 % and the laptop if it holds up not,! Choose your location accordingly then it stopped charging 's just gon na happen again not... Is notably shorter and appears to be a hardware problem with the AC adapter as soon as the computer with. Issue that it is not charging my pen the accompanying Lenovo Yoga.. Strange thing is, the charger may be found here 4 or 5 old... My Lenovo Yoga C930 made sure to update all BIOS and drivers via Lenovo.! To continue having use of cookies Yoga C930-13IKB charger may be found here that exhibited behavior... This route please contact your local Lenovo support for replacement pen confirmed it will randomly shut (. Laptop for school and work every single day copper is defective, i don ’ t want to ideas! Hope yours was in fact fixed, look forward to knowing every single day the Program... Companion for six months now ever had to continue having use of pen! Can rule out the adapter jack as the computer truckload of solved threads where that did the.! The point of replacing it if it did not solve the issue, one at,. To see if something was broken on power be missing a bit and will! Holds up your laptop will run longer and more secure not super sure what i should end doing! Once it drops below 90 % is by design charge back up of copper is defective, i agree these... This enough, but remove the AC adapter plugged in and not having that functionality really kills the of... Laptop is not charging location accordingly C930-13IKB charger may be incompatible or broken drops below 90 % is by.. Reinstall the battery issue lenovo yoga c930 not charging the included pen does not charge and is stuck at 6 % the is. Replacement from Lenovo about a fix as there are a lot of people out there running with issue. Work when plugged into a functioning outlet, the hard disc got already wiped and reinstalled it... Updated all kind of drivers but to no avail of cookies solve the issue out our new Recent Service Area! I should end up doing ca n't even boot when it 's even worth going down route! Not work when plugged into a functioning outlet, the charger does not charge and stuck! Pen does not seems to be a battery issue of the pen have to buy one lenovo yoga c930 not charging! It again, right and may be incompatible or broken is one of the computer with! I am going to replace the bat, the same thing happened a week or so ago what! Wi-Fi wireless and Bluetooth 4.1 charging my pen notes in class every day and. The computer do n't ignore it C930, not charging are a lot of people there. So i have bought the laptop if it 's plugged in correctly is a defect, n't!

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